Client Liaison

The personal Touch

The success of The London Bath Co. is predominantly due to its fully managed installation process. Every installation is carefully overseen by franchisees throughout the entire process. Utilising our pool of high quality, experienced installers exclusively available to franchisees alleviates the risk of poor
workmanship.

Regular monitoring of each project by the franchisee in addition to our own quality control inspections is essential in maintaining a high-quality finish throughout the network. Checking the integrity of the work at each stage and ensuring only the correct materials are used ensures high standards are always maintained. Franchisees are shown exactly what to look for when checking each stage of the installation.

Working closely with our installers, you’ll meet with them on the first morning introducing them to the client and helping direct them to prepare the home for work. This will usually involve coordinating the protection of carpets, curtains and soft furnishings. All dust should be contained within the room being worked on.

There should be no reason for the rest of the property to become dirty or dusty during the work.
An essential part of ensuring that our clients receive a quality service is the need for franchisees to stay in regular contact with them. Feedback on progress and discussing any issues reassures the client and adds value to the relationship. Regular communication is key to ensuring a satisfied customer removing much of
the anxiety often associated when undertaking any form of building work.

Franchisee Training

Ok, I’m interested

what do I do now?

Call 020 7127 5235 or email [email protected] We will call you for an initial informal discussion and then if you wish we will arrange a meeting so that you can get to know more about The London Bath Co. franchise opportunity over a cup of coffee.