Our well tried and tested system makes sure that our customers receive the finest possible service available today. There are five steps we take to ensure that you achieve the bathroom of your dreams:

• Arrange an informal home design visit
• Conduct a full technical pre-installation survey
• Supply a binding quotation
• Provide full project management
• Issue your guarantee

Home Visit
Before we can create the perfect bathroom for you, we will need to visit you in the comfort of your own home so as to discuss options with you. By doing this, we can get to know each other and decide what kind of bathroom would suit you and your life-style best. We use the latest CAD (Computer Aided Design) technology, which produces 3D design layouts of your new bathroom or shower room project.
Technical Survey
Although during the initial home visit we’ll take a few measurements, we’ll need to conduct a full technical survey. This enables us to draw up a fully detailed scale plan showing the positioning of all sanitaryware, fixtures and fittings, hot & cold water feeds, electrical wiring and soil pipe runs.

Binding Quotation
When you manage a bathroom installation yourself, prices can easily spiral out of control with many hidden prices and unbudgeted costs. Our quotation is easy to understand and fully inclusive* of sanitary ware, fixtures and fittings, decoration, waste removal and most importantly all professional plumbing, electrical, tiling and carpentry labour costs. So there will be no unexplained or hidden costs or any nasty shocks, just the comfort of knowing exactly where you stand financially. Occasionally we encounter the need for extra work due to unforeseen circumstances over and above that initially quoted for, this is usually where the structure or ‘fabric’ of the building itself is defective, often to due to leaking pipes, we will always inform you immediately it becomes apparent to us and before doing any work. *excludes vat. Please note that whilst the cost of tiling is included the cost of the actual tiles is not included within the initial quotation leaving you free to decide on exactly the right tiles for your bathroom. Should you wish to proceed we will ask you to choose tiles from our website, we will deliver full size sample tiles (subject to stock) for you to decide in the comfort of your own home. Alternatively you can visit our central London showroom where we have an amazing choice of tiles to suit all tastes and budgets. Once decided we will work out the amount for tiles you will require and provide you with a separate quotation for this element.

Project Management
The London Bath Co. makes the process of installing a new bathroom a hassle-free experience. Your project will be carefully overseen by your project manager who will manage every aspect of the job in hand – from removing and disposing of your old bathroom (in a proper ecologically sound & legal manner), to organising supply, installation, finishing and making good. All done with the minimum amount of disruption to your home and family life.

Our Guarantee
When we hand over your beautiful new bathroom ready for you to use, you can relax in the knowledge that all parts and labour are fully guaranteed. If there are any problems with your new bathroom, simply pick up the phone and tell us. We will always endeavour to resolve any issues as soon as we possibly can.